Every step, and how long it takes.
There are no surprises. Here's exactly what happens after you enquire, with the timeframes we work to. Grid connection depends on your state and distributor, so we tell you what to expect up front.
Homes: solar and batteries
For homes, solar, batteries, EV chargers and off-grid systems.
Step 1: Send us an enquiry
Tell us about your home, your bills and what you are interested in, online or by phone.
Step 2: Receive your quote
Our professionals prepare a quote for your home.
Within 24 hoursStep 3: Complimentary site visit
If we need to see the roof, switchboard or meter first, we visit at no charge.
If requiredStep 4: Installation and certificate of compliance
Our solar-accredited electricians and team install your system and issue the certificate of compliance.
1–6 weeksStep 5: Independent inspection VIC only
A third-party inspector checks the installation.
1–3 weeksStep 6: Grid connection and distributor paperwork
We lodge the grid connection and distributor (DNSP) paperwork. Timeframes vary from state to state and distributor to distributor.
- VIC
- 1–10 weeks
- NSW
- 1–4 weeks
- QLD
- 1–4 weeks
Step 7: Your documents
Our admin team sends your user manuals and important documents for future reference.
Businesses: solar and batteries
Commercial grid connection times vary by state and distributor, so we confirm what applies once we've reviewed your site. Finance information is general only.
Step 1: Send us an enquiry
Tell us about your site, your energy use and your goals.
Step 2: Site visit
Our professionals visit to understand your requirements.
Step 3: Quote and finance options
We provide a quote, and information on finance options if you want it.
Step 4: Engineering and pre-approval
Engineering and distributor pre-approval are prepared for our installers and the distributor, if required.
If requiredStep 5: Installation and certificate of compliance
Our solar-accredited electricians and team install the system and issue the certificate of compliance.
1–6 weeksStep 6: Independent inspection VIC only
A third-party inspector checks the installation.
1–3 weeksStep 7: Grid connection and distributor paperwork
We lodge the grid connection and distributor (DNSP) paperwork.
Varies by state and distributorStep 8: Your documents
Our admin team sends user manuals and important documents for future reference.